TERMS AND CONDITIONS:

General

These terms and conditions of use (“Terms”) cover your use and access to “www.POA.ae” website and its associated services and content (hereinafter the “Website”), provided by POA AND CONVEYANCING DOCUMENTS CLEARING SERVICES CO. L.L.C and any of our affiliates in UAE or other jurisdictions (collectively “POA.ae”).

POA.ae provides an online portal to give visitors an option to select and order a Power of Attorney document and associated services through an automated process.

By accessing and using the Website you agree to be bound by these Terms as well as our Privacy Policy.

Anyone using the POA.ae who are minor/under the age of 18 shall not register as a User of the Site and shall not transact on or use the website. You may use the Website only if you have the right and legal capacity to enter into this agreement and to adhere to the Terms. You warrant that you are a human individual that is the legal age of majority in your state of residence (but not less than 18 years of age) and that you are not a bot, script or other computer or machine, excluding search engine spiders that comply with the Website’s robots.txt file. You warrant that you are not prohibited from entering into this agreement by any preexisting agreement. If you are using the website on behalf of the third party including but not limited to a business entity, you warrant that you are the authorized and have the authority to bind that third party to the Terms.

United Arab of Emirates is our country of domicile and POA.ae and services offered by it are governed by and shall be construed in accordance with the laws of the United Arab Emirates.

Visa or MasterCard debit and credit cards in AED will be accepted for payment.

We will not trade with or provide any services to OFAC and sanctioned countries.

Cardholder must retain a copy of transaction records and Merchant policies and rules.

User is responsible for maintaining the confidentiality of his account.

POA.ae is Not a Law Firm and Does Not Provide Legal Services On Its Own

POA.ae provides a platform for ordering a Power of Attorney online and other associated services. The information provided by POA.ae along with the content on the Website related to potential legal matters (“Legal Information”) is provided for your private use and does not constitute legal advice. We do not draw legal conclusions, provide opinions, or apply the law to the facts of your situation.

If you need legal advice for a specific problem, you should consult with a licensed lawyer. Neither POA.ae nor any information provided by POA.ae or the contents of the website is a substitute for legal advice from a qualified lawyer licensed to practice in an appropriate jurisdiction.

Your use of the services does not create a lawyer-client relationship between you and POA.ae, or between you and any POA.ae employee or representative.

You agree that all decisions you make on legal matters are your full responsibility and you agree to retain legal counsel licensed to practice in your jurisdiction regarding any legal issue of enough importance to reasonably require it.

Any reference to potential legal services or notary services are outsourced to lawyers, law firms or notaries licensed to practice in an appropriate jurisdiction. On a case-by-case basis, on your specific request, POA.ae can refer you to lawyers in relevant jurisdictions at your own risk.

Indemnity

By using our services you agree to defend, indemnify, and hold harmless POA.ae, its subsidiaries, affiliates, directors, officers, agents, partners and employees from any loss, damage, liability, claim, or demand, including reasonable attorney’s fees, made by any person through improper use of the information on our website or services provided by us. This defense and indemnification obligation will survive in perpetuity.

Consent to Receive Emails

By creating an account, you agree that you may receive communications from Legal Advice Middle East, such as newsletters, special offers, and account reminders and updates. You also understand that you can remove yourself from these communications by clicking the “Unsubscribe” link in the footer of the actual email.

Timeline

We can only control the timeline of preparing Power of Attorney forms. Nevertheless, we in any way cannot assure you the time frame under which the procedural formalities will be finished at the governmental offices once the draft is released from our end.

Governing Law and Jurisdiction:

Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

Payment Confirmation

Once the payment is made online, the confirmation notice will be sent to the User via email within 24 hours of receipt of payment.

Ownership & IP Rights

All the contents of this website together with pricing policy, method of working and POA forms are strictly the intellectual property of POA.ae, including but not limited to the information, graphics, logo and images. Any replication or reproduction of the content provided by the website can lead to legal repercussions. We do not sell anything through POA.ae except which are identified to be specifically provided by the website.

Refunds Policy

In the event when your POA is rejected by the notary officials due to any shortcoming or reasons which was unknown to us due to recent changes in the laws or due to any procedural change at the Notary Public or due to computer system failure, no refund shall be provided in such conditions.

However, we offer you 30-Day Money Back Guarantee if you are not satisfied with our POA.ae service. If you are not satisfied with our service, then you must notify us within 30 days of your dissatisfaction in order to be eligible for a refund under this guarantee. We shall refund your payment, after deducting the fees we have incurred for your POA (e.g. translation charges), only if we find that your claim or dissatisfaction is reasonable.

When you apply for a refund under 30-Day Money Back Guarantee, please send us an email-complaint explaining your concern or call us. After receiving your complaint, we will examine the default within 15 working days and will notify you on the outcomes of our examination. If your complaint shall be found reasonable, then we will refund your payment by cheque or bank transfer within 45 days, after deducting the fees we have incurred for preparing your POA (e.g. translation charges) and all expenses in relation to such refund.

Refunds will be done only through the Original Mode of Payment.

You must ensure that any information provided to us or our representatives are accurate and correct. Where you have provided incorrect or false information we will neither accept any responsibility for the same nor offer any refund.

Cancellation Policy

You may cancel your order within 2 hours after you placed your order. For cancelling your order please email us at contact@poa.ae within the above mentioned time-frame mentioning your name, contacts and details of your order. Upon receiving your cancellation request, we will refund your payment back to the payment solution used initially by you. It may take up to 45 days for the refund transfer to be completed.

COOKIE POLICY:

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of