TERMS AND CONDITIONS:

General

These terms and conditions of use (“Terms”) cover your use and access to “www.POA.ae” website and its associated services and content (hereinafter the “Website”), provided by POA AND CONVEYANCING DOCUMENTS CLEARING SERVICES CO. L.L.C and any of our affiliates in UAE or other jurisdictions (collectively “POA.ae”).

POA.ae provides an online portal to give visitors an option to select and order a Power of Attorney document and associated services through an automated process.

By accessing and using the Website you agree to be bound by these Terms as well as our Privacy Policy.

Anyone using the POA.ae who are minor/under the age of 18 shall not register as a User of the Site and shall not transact on or use the website. You may use the Website only if you have the right and legal capacity to enter into this agreement and to adhere to the Terms. You warrant that you are a human individual that is the legal age of majority in your state of residence (but not less than 18 years of age) and that you are not a bot, script or other computer or machine, excluding search engine spiders that comply with the Website’s robots.txt file. You warrant that you are not prohibited from entering into this agreement by any preexisting agreement. If you are using the website on behalf of the third party including but not limited to a business entity, you warrant that you are the authorized and have the authority to bind that third party to the Terms.

United Arab of Emirates is our country of domicile and POA.ae and services offered by it are governed by and shall be construed in accordance with the laws of the United Arab Emirates.

Visa or MasterCard debit and credit cards in AED will be accepted for payment.

We will not trade with or provide any services to OFAC and sanctioned countries.

Cardholder must retain a copy of transaction records and Merchant policies and rules.

User is responsible for maintaining the confidentiality of his account.

POA.ae is Not a Law Firm and Does Not Provide Legal Services On Its Own

POA.ae provides a platform for ordering a Power of Attorney online and other associated services. The information provided by POA.ae along with the content on the Website related to potential legal matters (“Legal Information”) is provided for your private use and does not constitute legal advice. We do not draw legal conclusions, provide opinions, or apply the law to the facts of your situation.

If you need legal advice for a specific problem, you should consult with a licensed lawyer. Neither POA.ae nor any information provided by POA.ae or the contents of the website is a substitute for legal advice from a qualified lawyer licensed to practice in an appropriate jurisdiction.

Your use of the services does not create a lawyer-client relationship between you and POA.ae, or between you and any POA.ae employee or representative.

You agree that all decisions you make on legal matters are your full responsibility and you agree to retain legal counsel licensed to practice in your jurisdiction regarding any legal issue of enough importance to reasonably require it.

Any reference to potential legal services or notary services are outsourced to lawyers, law firms or notaries licensed to practice in an appropriate jurisdiction. On a case-by-case basis, on your specific request, POA.ae can refer you to lawyers in relevant jurisdictions at your own risk.

Indemnity

By using our services you agree to defend, indemnify, and hold harmless POA.ae, its subsidiaries, affiliates, directors, officers, agents, partners and employees from any loss, damage, liability, claim, or demand, including reasonable attorney’s fees, made by any person through improper use of the information on our website or services provided by us. This defense and indemnification obligation will survive in perpetuity.

Consent to Receive Emails

By creating an account, you agree that you may receive communications from Legal Advice Middle East, such as newsletters, special offers, and account reminders and updates. You also understand that you can remove yourself from these communications by clicking the “Unsubscribe” link in the footer of the actual email.

Timeline

We can only control the timeline of preparing Power of Attorney forms. Nevertheless, we in any way cannot assure you the time frame under which the procedural formalities will be finished at the governmental offices once the draft is released from our end.

Governing Law and Jurisdiction:

Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

Payment Confirmation

Once the payment is made online, the confirmation notice will be sent to the User via email within 24 hours of receipt of payment.

Ownership & IP Rights

All the contents of this website together with pricing policy, method of working and POA forms are strictly the intellectual property of POA.ae, including but not limited to the information, graphics, logo and images. Any replication or reproduction of the content provided by the website can lead to legal repercussions. We do not sell anything through POA.ae except which are identified to be specifically provided by the website.

Refunds Policy

In the event when your POA is rejected by the notary officials due to any shortcoming or reasons which was unknown to us due to recent changes in the laws or due to any procedural change at the Notary Public or due to computer system failure, no refund shall be provided in such conditions.

However, we offer you 30-Day Money Back Guarantee if you are not satisfied with our POA.ae service. If you are not satisfied with our service, then you must notify us within 30 days of your dissatisfaction in order to be eligible for a refund under this guarantee. We shall refund your payment, after deducting the fees we have incurred for your POA (e.g. translation charges), only if we find that your claim or dissatisfaction is reasonable.

When you apply for a refund under 30-Day Money Back Guarantee, please send us an email-complaint explaining your concern or call us. After receiving your complaint, we will examine the default within 15 working days and will notify you on the outcomes of our examination. If your complaint shall be found reasonable, then we will refund your payment by cheque or bank transfer within 45 days, after deducting the fees we have incurred for preparing your POA (e.g. translation charges) and all expenses in relation to such refund.

Refunds will be done only through the Original Mode of Payment.

You must ensure that any information provided to us or our representatives are accurate and correct. Where you have provided incorrect or false information we will neither accept any responsibility for the same nor offer any refund.

Cancellation Policy

You may cancel your order within 2 hours after you placed your order. For cancelling your order please email us at contact@poa.ae within the above mentioned time-frame mentioning your name, contacts and details of your order. Upon receiving your cancellation request, we will refund your payment back to the payment solution used initially by you. It may take up to 45 days for the refund transfer to be completed.

COOKIE POLICY:

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

• Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases, they may remain afterwards to remember your site preferences when logged out.

• Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

• Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

• Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

• Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

• This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

• Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

• From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

• As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

• The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the official Google AdSense privacy FAQ.

• We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Instagram & LinkedIn will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

PRIVACY POLICY:

General

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

We will not pass any debit/credit card details to third parties.

POA.ae takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, POA.ae cannot guarantee the security of any information that is disclosed online.

The POA.ae is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

Use of Personal Information

In connection with the use of personal information to render you our services, we may ask you to provide us some of your personal information or a copy of personal, property or company documents. All information shall be strictly protected and shall not be shared with any third party, except for translators for translation purposes, pursuant to our privacy values and it shall be used solely for the purpose of preparing and delivering the POA you have ordered.

Trademark Disclaimer: All trademarks, logos, and brand names are the property of their respective owners. All company, product, and service names used in this website are for identification purposes only. Use of these names, trademarks and brands does not imply endorsement.

Disclaimer

Your access to and use of our services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT OUR SERVICES ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, POA.AE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

The POA.ae Terms & Conditions and Privacy Policies as stipulated above may be changed or updated occasionally to meet the requirements of law and standards. Therefore, the Users are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

You shall access and use the contents of this website only if you wish to agree with all the content stated above and ensuring that you are fully aware of all the terms and conditions.

Questions & Contact Information

POA.ae welcomes your comments.

Please send us your inquiries via the contact us page or by email to contact@poa.ae.